Primary therapist

Every client at the VIP team is assigned a primary therapist. This person may also be referred to as their case manager. A primary therapist can be a nurse or a social worker, for example, and is the first point of contact for the client, their friends and family during treatment.

The primary therapist explores what kind of help is required together with the client and their loved ones. The primary therapist also works with them to define a treatment plan and a crisis plan. A crisis plan includes such information as how to recognise when things aren’t going so well and what could help.

The primary therapist looks into which of the VIP team’s services are right for the client. That can include support from an IPS employment specialist, treatment by a psychologist or group activities. The primary therapist ensures that the client is signed up for these services.

During meetings with the primary therapist, they provide explanations, information and advice. The primary therapist also discusses factors that can affect mental and physical health. Friends and family may be involved in these discussions if appropriate.

Some clients receive long-acting injectable (depot) medication. The primary therapist can give these injections.