In treatment with the VIP team

You’ve come to the Early Psychosis Intervention (VIP) team after going through a difficult period. We understand. This page contains practical information about your treatment such as how to reach us, where we are located, what it all costs and leaflets for you to download.

What is the VIP team?

Your therapist

You will be assigned a dedicated therapist. This therapist is also known as your primary therapist or case manager. They may be a nurse or a social worker, for example. They are your first point of contact during treatment, including for friends and family. They will answer any questions you may have.

Your therapist will explore what kind of help you require together with you and your loved ones. Together, you will define a treatment plan and a crisis plan. Your crisis plan includes such information as how to recognise when things aren’t going so well and what could help.

Your therapist will also look into which of the VIP team’s services are right for you. Examples include support from an IPS employment specialist, treatment by a psychologist or group activities. Your therapist can sign you up for these services.

During your conversations, you will receive explanations, information and advice. Your therapist will also discuss factors that can impact your mental and physical health. Where appropriate, we will also involve your friends and family.

Are you receiving any long-acting injectable (depot) medication? Your primary therapist can give these injections.

Treatment with the VIP team often involves multiple therapists working together. Each one contributes their own specific knowledge and experience. Exactly who is involved will vary per individual, because not everyone has the same concerns or needs. The following section describes what each therapist does.

Treatment usually lasts three years. After that, we will review together whether you need any further support.

How to reach us

Reception: +31 20 590 12 00

Our reception is available Monday to Friday from 8:30 to 17:00. Is your therapist unavailable due to circumstances such as illness or a holiday? Call reception to have them put you through to another member of our VIP team.

Is it the weekend or do you need to reach us after 17:00 and is it urgent? Go to ‘Direct hulp bij een crisis’.

Where are we

We are located on the second floor of Roetersstraat 210 in Amsterdam. Report to the reception desk on your arrival. The receptionist will let your therapist know that you are there. For directions on how to get here, see the VIP team’s location page.

What it costs

Your treatment with the VIP team is paid for by your health insurance. Are you 18 years or older? In that case you may have to pay a certain amount towards your treatment yourself, known as the ‘excess’. Answers to many of your questions about costs can be found at Arkin.nl. Mentrum is part of Arkin. Do you have any other cost-related questions? Talk to your therapist.

Downloadable leaflet

Information about VIP

Additional support

Besides your treatment with the VIP team, there are also other places and activities that can be helpful.

  • Looking for work? Roads offers job-seeking guidance, including the training course ‘Samen op weg naar werk’ (On the way to a job together). For more information, see roads.nl.
  • Interested in being more active? View the flyer for ‘Beweeg mee’, a multi-activity group.
  • Feeling lonely? The Roads Warmline is available every day from 18:30 to 21:30. Call 020 623 45 55 or go to roads.nl to learn more.

More information

Information for family and friends
Our groupactivities