How do I register with Mentrum?
Mentrum is a specialist mental healthcare institution for people with serious psychiatric disorders and/or addiction problems. If you want to be treated for your psychological problems or disorders at Mentrum, it is important that you ask your GP for a letter of referral. Without a referral letter, the treatment will not be paid for by your health insurer. Your GP can refer you to Mentrum. As soon as we have received a letter of referral, the Central Registration at Arkin (CAA) will plan an initial interview with you, based on the information in the referral letter and possibly information from previous treatments. We may also need to ask further questions. One of the practitioners at CAA will contact you and/or your GP/referring physician.
If you have further questions about registration with Mentrum, please contact us via telephone number 020 590 44 44.
During the first interview at Mentrum, we will try to identify exactly what form of assistance you need.
What should you bring with you?
- valid ID document
- health insurance card or copy of your health insurance policy
- up-to-date list of prescribed medication (available from your pharmacy)
We recommend that you bring someone who knows you well to your first appointment, as long as you feel comfortable doing so. During the first appointment, it may help the healthcare professional to ask someone close to you how he/she sees the problem. People from your immediate environment can often provide useful added information or clarify the situation with an explanation and examples. It is possible the person you bring with you also has questions about your problems that you are not able to answer clearly. The healthcare professional can then explain the diagnosis and tell how people from your immediate environment can best deal with your problems. At a later stage of the treatment, with your permission, this person may be invited on a further occasion to remain involved in your progress, and perhaps ask questions about his/her role in the treatment of your problems.